Modern day technology continues to simplify and touch every aspect of our daily lives. The most complicated and nerve-wrecking task can now be done at the click of a button.
The emergence of electronic devices such as tablets and smartphones has opened the windows to a world of trendy and impressive applications. In this article, we will discuss how restaurant reservation apps have made the task of booking table much easier and how they work.
Earlier, if you had to make table reservation at your favourite restaurant like Boombox Cafe, the one and the only option you had was to call up the restaurant a few days before your desired reservation time. And that single phone that you had to make to the restaurant can really be time-consuming and sometimes nerve-wrecking as well. And if it is a reservation at an exclusive restaurant, it’s a totally different story. Getting any reservation would be simply next to impossible.
But thanks to technology these days, making online reservation has never been easier. Most restaurants have websites where you can make an online reservation. It is not just the websites; you can also find apps that do the same. These apps also have all the important details that help the diners in knowing the place better like distance, price, rating etc. Making use of these reviews by other diners, you get some idea about the place, food, ambience, service and pricing. Then you can make your choice accordingly
As an innovative and remarkable promotional strategy, restaurants are now opting for customized Android and iPhone apps. Such customized apps give the restaurant owners direct 24/7 access communication line with their customers and vice versa. Such apps give out all the details of the restaurant that customers would possibly need – information such as the history of the restaurant, the menu, special prices etc. Such apps are especially useful for those who are new to the city or those who love exploring new places for different cuisines.
Working of Restaurant Reservation Apps
Customers are provided with a simple and convenient feature within the app that allows them to make their table reservations, receive e-mail notifications and time confirmation. It lets them know the number of people it can accommodate, the dates and time available for reservation and also the turn-by-turn directions to get to the restaurant location.
These take care of all nitty-gritty involved, including the follow-ups on the reservation too. Besides making reservations round the clock and that too free of cost, the apps also help in saving a lot of money. They usually have an in-built feature that helps in the package deals on dinner and drinks in a flash. These are helpful as it helps the diners with saving some quick bucks if they decide to go for it. Some of these apps also run loyalty programs and cash-back offers, which further helps in saving some money. Thus, if you are booking through a particular app, you will get some reward points or some cash back in the wallet of that app, which can be used for future bookings. All in all, making a reservation through an app is both convenient as well as easy on the pocket.
Reservation systems such as Clicktable are saving restaurant owners’ time and eventually money by designing a convenient way for clients to reserve a table at their favourite restaurant. Such reservation systems have a large consumer base.
Such reservation system allows the restaurant staff to develop superior guest recognition. Owing to the ‘real-time’ availability factor, the reservation systems immediately note down the information in the database. In the long run, such systems help in saving both time and money of the restaurant owners.
Reasons Why Restaurant Owners Use Such Apps
There are several reasons as to why restaurants and businesses owners are employing the mobile app strategy as a part of their marketing tactics. However, the most common one is to have an added advantage over their rivals. About 65 percent of small business owners have agreed to the fact that wireless technologies help in providing a better competitive lead for businesses.
Such mobile apps are simply a great time-saver for both business owners and their customers. One might wonder as to how mobile apps such as a restaurant reservation app could be the next big thing in the world of marketing, but the simple proof of this would be the fact that thousands of restaurant owners are coming up with new innovative apps to outshine their competitors and it is working out pretty well for them.